Refund Policy

1. Free trial

No payment is taken during the 14-day free trial after sign-up, so there is nothing to refund. When the trial ends, the Company moves to the free plan automatically, and nothing is charged until you choose a Paid Plan yourself.

2. Full refund within 14 days

If you ask within 14 days of paying for a Paid Plan, we refund that payment in full, with no questions asked. This applies to both first payments and renewals (monthly or yearly).

After a refund, the plan opened by that payment ends immediately and the Company moves to the free plan. Your book data stays as it is.

3. After 14 days

After 14 days from a payment, fees for that period are not refunded. Instead, you may cancel at any time; after cancelling, you keep using the Service until the end of the period already paid for, and no further payments are taken.

If you could not use the Service for a long time for reasons on the Provider's side, or if a paid feature is removed or the Service is ended under the terms, we will refund the remaining period's fees pro rata by day.

4. Changing plans

When you upgrade or downgrade, Paddle calculates the remaining period pro rata by day and either charges the difference or deducts it from your next payment.

5. How to ask for a refund

• Request it through the link in the payment receipt e-mail sent by Paddle, or
• tell us your sign-up e-mail address and the payment date through "Contact us" in the app or at the contact address will be published here before launch.

We usually process refunds within 5 business days; depending on your card issuer or bank, it may take longer for the money to reach you.

6. Exceptions

The 14-day full refund may be limited where someone repeatedly pays and requests refunds in order to obtain refunds again and again, or where use has been suspended for a serious breach of the terms.

7. Your rights under the law

This policy is more generous than the rights the law guarantees to consumers, and does not reduce those rights. For example, we give a full refund with no reason required for 14 days, longer than the 7-day withdrawal right under Korea's Act on Consumer Protection in Electronic Commerce, and our special terms on returns for mail-order sales under Japan's Act on Specified Commercial Transactions are the same as this policy.